What Is It All About?

  • Ensure customer satisfaction with Virtuagym and Neo Health software and help to improve issues
  • Answering customer inquires efficiently and effectively, over email, chat and telephone
  • Being in contact with personal trainers, after becoming more senior will be included responsibility for bigger clients (gyms, fitness studios and other organisations in the industry)
  • Responsible for on-boarding of new clients (once becoming more senior in the role)
  • Develop customer relationships that promote retention and loyalty

Who Are You?

  • Strong written and verbal communication skills in German, French, Spanish, English, Italian (native level)
  • Strong written and verbal communication skills in English
  • Communicative, commercial, result-driven personality
  • People skills, enthusiastic and persistent
  • Affinity with the fitness industry
  • Independent and proactive
  • Prior experience is a plus 
  • You hold EU citizenship or a valid work permit in the Netherlands

What Do We Offer?

  • A challenging full time position and great potential for you to grow and develop yourself

  • You can grow into the role, such as growing to a medior or senior role

  • Great freedom and autonomy to take ownership, make decisions and have major impacts

  • Various extra benefits such as: free gym membership, free fruit, social activities and more!

  • Good compensation and 25 paid holidays per year (public holidays excluded)

  • Pension scheme

  • Free Dutch Lessons in our office

  • Unique start-up company culture with motivated and fun colleagues near the beautiful center of Amsterdam!

Ready To Join Us?

Please do not hesitate to apply!

We will review your application and get back to you as soon as possible.


Locatie: Amsterdam

Functie groep: Fitnessbranche

Specialiteit: Sales

Ref nr: 97005


Naam: Sander Fonville


Tel: +31652520346